Features

Everything included. Nothing extra.

One subscription covers all 12 features below backup, recovery, ERP support, IRD assistance and more. No add-ons, no hidden costs.

AES-256 Encryption

Every backup is encrypted before it leaves your server using AES-256 the same standard used by banks and defence agencies. The encryption key is yours alone.

  • At-rest and in-transit encryption
  • Zero-knowledge: we cannot read your data
  • Key rotation on request

Daily Automated Backups

A lightweight agent runs on your server every night. It identifies changed files and database records, compresses them and syncs to your cloud partition all without any action from you.

  • Incremental: only changed data moves
  • Off-peak scheduling (configurable)
  • Backup integrity hash verified on upload

Priority Data Recovery

Subscribers get a dedicated recovery queue. When you call, we start immediately no waiting behind non-subscribers. Most full restores complete in under 4 hours.

  • < 4-hour average recovery time
  • Granular: restore single files or full DB
  • Point-in-time restore from any daily snapshot

ERP Software Support

Crashes, corrupt databases, misconfigured modules if it is caused by our ERP software, we fix it at no extra cost. This covers both cloud-hosted and on-premise deployments.

  • Unlimited support tickets included
  • Remote diagnosis and fix
  • Database repair and optimisation

IRD Audit Assistance

When Nepal's Inland Revenue Department requests records, we help you pull exactly the data they need formatted and verified. We have handled dozens of audits.

  • 7-year data retention window
  • Ledger and transaction exports
  • Audit trail with timestamps

Isolated Cloud Partition

Your backup is stored in a private partition never on shared multi-tenant storage. No other client can see, access or affect your data.

  • Single-tenant partition
  • Geographic redundancy (2 datacentres)
  • Immutable backup copies (WORM)

Backup Reports & Dashboards

A simple weekly email report tells you which backups completed, their sizes and the verification hash. An optional dashboard shows the full history at a glance.

  • Weekly email digest
  • Online dashboard (optional)
  • Alert on backup failure

Failure Alerts

If a backup does not complete successfully, you and our team are both notified immediately via email and SMS so no one is surprised when a restore is needed.

  • Email + SMS notification
  • Automatic retry on transient failure
  • Escalation to our on-call team

Data Migration

Upgrading hardware, moving branches or switching ERP? We handle the migration transferring, verifying and testing every record before the old system is decommissioned.

  • Full data integrity check post-migration
  • Zero-downtime strategy
  • Parallel run period available

Staff Training

A 2-hour session for your accounts and IT team explaining what is backed up, how to request a restore and what to do in an emergency.

  • On-site or remote training
  • Custom to your ERP setup
  • Refresher sessions available

Low-Bandwidth Agent

The backup agent uses incremental sync and compression so even a 10 Mbps internet connection can handle nightly backups without affecting daytime work.

  • Compression ratio typically 60–80%
  • Throttling to not affect business hours
  • Works on NTC, Worldlink, CG Net

Custom Retention Policies

Need 90-day snapshots for regulatory compliance? Or daily versions for 12 months? We configure the retention schedule to match your legal and business requirements.

  • Standard: 7-year retention included
  • Custom windows on request
  • Separate policy per data type

All 12 features for Rs. 1,000/month.

No tier system. No feature gating. Every subscriber gets the full stack.

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